Support

How can we
help you ?

We Take Pride in Our
Customer Service & Support

Providing superior support is important to us at SATSOL. If you have questions about your account or setting up your Internet/TV connection, we’re here for you.

End User Portal

Using the SATSOL End User Portal, you can manage your services, update passwords, pay your bill, view transaction history, and more. Check your service/account with the click of a button.

Knowledge Base

The links below are where you can find answers to frequently asked questions and some additional tips to improve your user experience.

How Do I Rescan my TV?
End User Portal Guidelines
How to Get Satsol Internet & TV?
Check Your Internet Speed

Billing Information

Most of the SATSOL packages and plans are Pre-paid in order to keep process low. You can pay as much as you like, as often as you like provided your account remains in credit. Contact us directly to get more information on billing terms or banking details.

Contact Us

Our support team is here to assist you with your service request 365 days a year from 8:30 AM – 5:00 PM (Digital TV and Prepaid Plans), and 8:30 AM – 11:00 PM (Premium Plans). Our available support channels:

Help Desk Phone:
(+677) 22422 /  (+677) 856-3163
Email: support@satsol.net